Bitcoin.com Casino Review 2023

In this 2023 Bitcoin.com Casino review, I’m going to share with you what I’ve learned after hours of researching and interacting with the site.

You will find all the features, pros and cons, and many screenshots.

Most importantly, you’ll discover my honest opinion on Bitcoin.com Casino.

Feel free to skip directly to sections that interest you.

Let’s go!
 

 

1. Key Takeaways

I understand you may not have enough time to read my full Bitcoin.com Casino review, so here is an actionable summary to help you.
 

Pros of Bitcoin.com Games

 

Cons of Bitcoin.com Games

 
 

2. Background

 

 
 

3. Reputation 9.0/10

Bitcoin.com Casino License

Bitcoin.com Casino operates under the laws of Costa Rica. Many online gambling companies are based in Costa Rica, which prohibits gambling activities within its borders.

Many players wonder, “is Bitcoin.com Casino legit?"

Like any other company in Costa Rica, Bitcoin.com Casino established a company there to provide online gambling activities outside Costa Rica, and the casino operates legally. Bitcoin.com Casino is legit. 
 

Security Features

When it comes to the safety of the site, players don't have to wonder, “is Bitcoin.com casino safe?"

The platform has an SSL certificate which is a genuine guarantee of protection. Both personal and financial information stays private regardless of fraud attempts.

However, the provider does not enable two-factor authentication. To keep your funds safe, you can set a fixed withdrawal address.

All Bitcoin.com games are provably fair, and results are random. Players can easily check the fairness of games in several steps. 

The site also supports responsible gambling and allows players to self-exclude themselves from playing. The self-exclusion period can last between 6 months to five years.

In addition, only players aged 18 or more are allowed to play at the casino.
 

Reputation of Owners

Bitcoin.com Casino is operated by SBGC S.R.L, an enterprise registered under the laws of Costa Rica. After a great deal of research, I couldn't find any details about the company and its operation.

The brand stands only behind Bitcoin.com casino, so they don't own other gambling platforms. 
 

Complaints Received

When writing this review, Bitcoin.com Casino had a 4.7 reputation on TrustPilot. This is an excellent result for the brand and an indicator that players are satisfied with what they offer.

Out of over 1800 reviews at TrustPilot, most comments about the brand are positive. Players emphasize the simplicity of the site, the opportunity to buy crypto, and the smooth app.

I could barely find any negative comments on the brand. One of the players warned users to stay away from the site if they live in America.

I found one comment where the player stated that the casino did not process his withdrawal, and he claimed there was a Bitcoin.com Casino scam.

Regarding this situation, the casino replied that they were in the process of resolving the issue.

The staff is very active at TrustPilot, and they reply to all comments from customers. There are many recent reviews of the site, which means that players enjoy the site regularly.

I checked other sites to find additional comments, but I couldn't find any trusted source. There are no complaints at AskGamblers, and CasinoGuru doesn't have a dedicated page for the site.
 
 

4. Prohibited Countries

Before I move forward with the essence of my Bitcoin.com Casino review, make sure you don’t play on this platform if you reside in one of the following countries:
 

Furthermore, NetEnt, one of the Bitcoin.com game providers, has an additional list of restrictions related to the distribution of its games in certain jurisdictions.
 
 

5. Casino Features 9.0/10

Bitcoin.com Casino is an award-winning platform that features a selection of gaming categories. If you register at the site, you will find anything from slots, jackpots, table games, and live casino releases.

There are also exclusive and Festive Season releases. Games come from 10+ software providers such as NetEnt, Belatra, Playson, Endorphina, iSoftBet, Amatic, and SoftSwiss.

If you're interested in the numbers, check out the following info:

• Slots (50)
• Jackpots (4)
• Table Games (16)
• Live Casino (4)
• Festive Season (16)
• Exclusive (7)

As you can see, Bitcoin.com doesn't have many casino games, and there are around 100 titles on the site, and you can access them both for free and real money.

Even though there isn’t great diversity, players can find some high-quality games and enjoy their features.
 
 

6. Sportsbook Features 

Unfortunately, there is no sportsbook option on Bitcoin.com Casino. But if anything changes, we’ll be sure to review it here! 

If you really want a sportsbook, check out our Best Crypto Sportsbooks List.
 
 

7. Poker Features 

Sorry, there is no poker option on Bitcoin.com Casino apart from video poker. If anything changes, we’ll be sure to review it here! 

If you really want poker, check out our Best Bitcoin Poker list.
 
 

8. Player Experience 10.0/10

Bitcoin.com Casino is a modern-looking site with excellent features and seamless gameplay.

Players can easily find what they need and enjoy a pleasant experience. 

The visual elements are overwhelming, leaving a positive impression on players from the start.

Registration is straightforward and can be done in a few seconds.

I spent some valuable time at the Bitcoin.com casino, and you can read my impressions below.
 

Platform Features and Functionality

From the first moment at Bitcoin.com casino, I was able to relish the beautiful atmosphere and splendid features. 

The platform is entirely flexible and fluid, providing users with an authoritative experience.

Navigation through multiple categories such as games, bonuses, VIP program and contact us is fast, without excessive loading time.

The user interface is intuitive, with a search option for games. The search option makes it easier to find the title you want or filter games by providers.

As for Bitcoin.com Casino mobile, players can access the brand's games from smartphone devices. However, this is only possible in browser mode as the platform did not develop a dedicated mobile app.

I think that players will enjoy their time at the site and return for more excitement.
 

Design and Appearance

Bitcoin.com Casino is a simple and visually attractive site. 

The platform blends dark and green colors, which are pleasant on the eyes. Because of this, players can enjoy their time in front of the computer or mobile screen without eye strain.

Everything is created with a customer-focused approach, and players will feel it as soon as they register and start playing.

The starting page is quite comprehensive, featuring anything from games, bonuses, and payment options. The casino is very transparent, which is another positive thing.
 
The atmosphere is stunning, and players are assured to have plenty of fun.
 

Registration Process

Once you decide to register at Bitcoin.com Casino, just press the sign-up button to start the process.

The new window will pop up, and you will be required to enter your email address and password. 

By clicking the sign-up button, you agree to the terms and conditions of the site as well as its privacy policies.

Upon entering the necessary details, you will receive a verification email. Just click on the link in the email and start playing your favorite titles. 

What's great about Bitcoin.com Casino is that you don't need to leave any personal information during the registration process, and you can gamble anonymously and stay protected from prying eyes. 

Anonymous gambling is the most powerful feature of the crypto provider and something that the casino is proud of. 
 

While you are playing the games, you will only have a username, and the casino will know your email address. If you wish to change an email, you can reach customer support and get assistance.

From the My Account section, you can also check the history of your transactions, games report, and withdrawals.

If you are lucky enough to make money, you can withdraw money without any verification.
 
 

9. Welcome Bonus

Bitcoin.com Casino doesn't have any active welcome bonus.

Players can only find an expired welcome bonus, and this includes a cashback offer on the first deposit.

However, this deal expired on November 30th, which means that players cannot claim it.

I reached customer support to check if there was any other welcome deal except for the expired one. They couldn't give any information about alternative welcome bonuses.

It's a bit odd that Bitcoin.com Casino features the welcome bonus on its starting page but does not offer it in reality.

My chat with customer support was very exhausting, as they insisted that the casino had an active welcome offer. I sent them screenshots to prove that the welcome bonus had expired, but I didn't get any logical explanation. 
 
 

10. Promotions 10.0/10

Bitcoin.com casino has several active promotions for its players. 

At the time of writing this review, I was able to find several seasonal promotions and Legends of Slots.

Seasonal games will vary based on the time of year, but they offer plenty of exciting prizes.

There is no need for Bitcoin.com Casino bonus codes to claim these offers.

Apart from time-limited promotions with expiration dates, I found two regular offers. The first one is the Legends of Slots weekly tournament available for all Bitcoin.com players who verified their email addresses.

The weekly tournament starts at 00:01 GMT every Monday and ends at 23:59 GMT every Sunday.

The top 20 users at the end of every weekly tournament will get prizes in BTC or BCH. This offer is subject to a 1x wagering requirement, and no Bitcoin.com Casino coupon code is needed.
 

Another regular promotion at Bitcoin.com Casino is VIP Cashback Wednesdays. To qualify, just make a $500 or more deposit each Wednesday and claim 20% cashback on selected live games.

The participating games are Crazy Time, Monopoly, and Dream Catcher, and players don't need to use a Bitcoin.com Casino promo code.

The crypto provider also runs a VIP program for its members. The more you wager, the better benefits you will receive. 

Once you become a VIP member, you will take advantage of different perks such as personal manager, exclusive rewards, 24/7 Dedicated VIP Team, Early access to new games & features, 
Reload Bonus, Deposit Bonus, and Special Gifts.

As soon as you get access to VIP bonuses, you will find more about Bitcoin.com Casino deposit bonus codes and whether you need to enter any of them.

Altogether, Bitcoin.com Casino promotions are very exciting, but the site should work on the introduction of regular offers.
 
 

11. Customer Service 8.0/10

Customer support is one of the essential elements of every gambling site. 

Bitcoin.com Casino provides assistance via live chat and email. Live chat works 24/7, and you can easily find the contact us section in the main menu. 

While I was playing at the site, I had some doubts, so I decided to reach customer support and ask for clarifications. 
 
I asked them several questions but was not satisfied with the reply time. 

In most cases, I received a reply in 15 to 20 minutes. However, there were situations where I got answers in two minutes. 

Another extreme was when I waited hours to receive the response.

I decided to check the reply time for email requests. First, I asked about account verification and surprisingly received a response in 30 minutes.

I had other questions, so I decided to send another email. Unfortunately, I didn't receive a reply to any additional email sent to the support team.

As for the helpfulness, I have to admit that live chat agents were supportive. They provided detailed explanations and links where possible. 

However, the only language for customer service is English, so players need to understand it before chatting with agents.
 
 

12. Payments 10.0/10

Bitcoin.com Casino provides a smooth deposit process. Once you log into your account, just head to the deposit section and choose one of the available methods.

The site also allows you to convert the coins into Bitcoin or Bitcoin Cash and complete the first deposit.

Once the deposit is confirmed on the blockchain, it will immediately arrive in your account.
 

Deposits

The deposit methods available at Bitcoin.com Casino are:

The minimum deposit amount is 0.0001 BTC. 

When you make deposits with credit cards or e-wallets, your account will be credited in BTC or BCH.
 

Withdrawals

When making Bitcoin.com Casino withdrawals, you can choose from the following options:

 

Withdrawal Limits

If you earn some cash at Bitcoin.com Casino, you need to know more about the Bitcoin.com casino payout reviews.

A small fee of 0.0001 BTC will be applied to your account once you submit a withdrawal request. All your previous payments must be confirmed at least two times on the blockchain before you can withdraw funds.

The minimum withdrawal amount is 0.0001 BTC or 0.001 BCH. The maximum withdrawal is unlimited.

If you earn a significant amount, you will be able to cash out the entire sum and receive it instantly.
 

Withdrawal Speed

As soon as you confirm a withdrawal request, you can expect your money to arrive within minutes. 

If you notice any delay, make sure to reach out to customer support as soon as possible.
 
 

13. Sites like Bitcoin.com Games

 
 

Bitcoin.com Casino Review: Final Thoughts

Bitcoin.com Casino is a high-quality site with smooth features and incredible functions.

I enjoyed various games on the platform and claimed some precious promotions. My deposits were instantly processed, and I could enter the gaming action immediately. 

One of the things that needs improvement is customer support and its availability. Live chat agents should respond to users' requests in the shortest possible time frame. 

This would improve the customer experience and the overall reliability of the site.

Bitcoin.com should also enhance the level of transparency and provide more details regarding its security features, restrictions, and welcome bonus. 

On the whole, I think that the site is worth your attention and you should give it a try.

I hope you enjoyed this review of Bitcoin.com Casino.